Terms and Conditions of Use
1.1. This website (the "Site") is owned and operated by Sports Events 365 Ltd. and its fully owned subsidiary Ticketingo Limited. (the "Company").
1.2. Words denoting the singular number shall include the plural number and vice versa; words denoting the masculine gender shall include the feminine gender; words denoting persons shall include corporations, partnerships and other corporate entities.
1.4. The following Terms and Conditions of use, as well as all information presented on the Site and on the emails provided to you by the Company, constitute a legal agreement between you and Company regarding the access and use of this Site and the services rendered by the Company (the "Agreement"). By accessing, browsing and/or using this Site, you acknowledge that you have read, understood, and agree, to be bound by the Agreement, including these Terms and Conditions, and to comply with all applicable laws and regulations. If you do not agree to these Terms, do not use this Site.
1.5. You hereby certify that you are of legal age to use this Site and legally competent and duly authorized to do so.
1.6. As a condition of your use of this Site, you undertake not to use this Site for any purpose that is unlawful or prohibited by these Terms. You may not use this Site in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any Company server, or interfere with any other party's use and enjoyment of this Site.
2. Information published on this Site
2.1. Any information and content made available through this Site is subject to various updates and changes, especially regarding tickets prices and events dates.
2.2. This Site may contain and offer, inter alia, information which is not owned and/or controlled by the Company, including without limitation sporting events schedules and tables. For example, when publishing the dates of sporting events the Company is entirely dependent upon information provided by third parties. Therefore you are required to verify all third party's information published through this Site. The Company uses great efforts to publish accurate information but will not be held liable for any third party's information and you may not rely upon such third party data without independently verifying it.
2.3. The Site may present links to affiliated sites, such as hotel booking sites, etc. Your correspondence or business dealings with such affiliated sites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the affiliated sites. The Company is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.
3. Purchases through the Site
3.1. Placing an Order
3.1.1 You agree to provide all the information, as may be required for the Company to process and complete your purchase, including without limitation providing a copy of your Passport and any additional details and documents, to the extent required.
3.1.2 After you have placed your order on the Site by clicking on the “send” button, your order will be transferred to the Company for confirmation and execution. Commencing from the time of confirmation the order, the order cannot be altered and/or cancelled by you, except with the Company's prior approval and in accordance with the possibilities mentioned under the chapter headed “Cancellation of an Order” (Section 4 below). You'll receive a confirmation email, or other notice (in case the tickets can not be confirmed) within 1 business day following the date of placing the order.
3.1.3. By placing your order on the Site and providing your credit card details, you agree that the Company will block your credit limit and afterwards (once confirming your order) charge your credit card for the required sum. After your credit card details will be approved by the credit card company, and provided that the ordered tickets are available, your offer will be deemed executable.
3.1.4. In some cases, mainly in sports and shows held in the United States, the Site may refer the user to an external co branded website built and operated by its affiliation partner at http://tickets4usa.sportsevents365.com (hereinafter: "tickets4usa"). All purchases made by the user at "tickets4usa" will be charged and serviced by "tickets4usa" according to its own Legal Terms which the user will ratify before making an order. The Company explicitly DISCLAIMS responsibility for any content displayed at "tickets4usa" as well as for any transactions completed there by the user.
3.2. Price Policy
The price you will be charged is that indicated on the Site on the date of affecting the purchase. Without derogating from the foregoing, the Company reserves the right to alter prices of items and/or services as displayed on the Site and it may do so at any time without prior notice. By placing an order on the Site you acknowledge and agree to the fact that the ordered tickets are usually purchased at a price higher than their printed face value.
3.3. Means of Payment
Unless other payment means were confirmed by the Company in advance, the payment for the purchase of items on the Site will be effected through a valid credit card which can be cleared by one of the lawfully operating credit card companies as approved by the Company or/its credit clearance provider.
3.4. Tickets Delivery
3.4.1. You shall be responsible to provide the Company with the correct delivery address and other details as may be reasonably required by the Company for the accurate and timely delivery of the tickets. You are obliged to inform the Company of the final delivery details or any change thereof no later than one week prior to the event's date.
3.4.2 The Company shall not be held liable in case confirmed tickets are not properly delivered as a result of incorrect details provided by you while placing your order, or at any time afterwards. In such case, you will be fully charged for your order as well as for payment in respect of forwarding and handling charges. Please be careful to fill in accurate and updated details. Please note - The submission of false personal details is strictly prohibited according to law.
3.4.3. The Company shall not be held liable If you have not accepted or picked up the delivered tickets. In such case, the tickets shall be deemed delivered and you shall be fully charged for the order, including delivery fees.
3.4.4. The Company shall not be held liable in case the confirmed tickets were dully delivered to the customer's address, as provided by the customers in advance, but were not handed out to the customers by the recipient of the tickets. For example, the Company shall not be held liable in case the tickets were delivered to the customer's hotel/building reception but the customers didn't receive the tickets due to the hotel's failure to forward the tickets to the customer.
3.4.5 The Company reserves the right to change the tickets delivery method (for example, from hotel delivery to pick up location), if required. . In such case, the Company shall inform you accordingly in a timely manner and shall not be responsible or liable for any damage caused by such changes. This will not constitute a breach of contract on the Company's end.
4. Cancellation of an Order
4.1. All orders are binding and cannot be cancelled without the Company's prior written approval.
4.2. Nevertheless, in some cases, if the Company is requested, the Company can try to resell your ticket in attempt to recover as much of your money as possible. In some cases this could be substantially less than what you originally paid and we cannot guarantee a sale completes at all. All tickets resells are subjected to commission payment to the Company,
5. Special Provisions and Liability
5.1. The Company shall not be held liable if you are denied admission to an event except insofar as the denial is due to willful misconduct of the Company.
5.2. You shall visit an event on your own risk. The Company shall not be held liable for damages that you may suffer while travelling from or to the event or attending such an event
5.3. You shall be solely responsible for obtaining the correct dates, starting times of events, and delivery or pick up details.
5.4. You shall not be provided with replacement tickets in the event of lost, stolen or damaged tickets providing these did not occur due to the Company's negligent or intended act or omission.
5.5. Without derogating from the above, In the rare event that the Company fails to deliver the confirmed tickets, or compatible tickets, due to reasons attributable to it, the Company's only obligation and liability will be limited to a maximum refund of 150% of the purchased tickets. This obligation is subjected to the full compliance of section 5.6 below.
5.6. In rare occasions you might encounter problems regarding the tickets, such as: late delivery, delivery of different category of ticket than the one confirmed, problems entering the stadium, or any other difficulty. In such rare cases you should PROMPTLY contact our emergency customer support hotline numbers +353-1-526-2839 and +34-93-1846750. The Company invests much effort and resources handling and solving unexpected issues, of all kinds. Therefore, the Company shall not be held liable or responsible for any problem which was not duly reported according to this section. Notwithstanding the above, the Company shall not assume liability for a problem properly solved once reported. In addition, please note that contacting the emergency customer support hotline does not automatically grant you a right for compensation (either in part or in full).
5.7. Except for the Company's obligations towards you as the registered buyer of tickets as set forth herein, the Company shall not have any liability or bear any responsibility to any third party using the purchased tickets.
5.8. Force Majeure: The Company will not be responsible or liable if the customer is unable to access or attend an event and/or if the event is cancelled or postponed due to reasons beyond the Company's control, such as: adverse weather conditions, strikes, civil disturbances, decision made by competent authorities and/or the organizers etc.
5.9. In rare event that the Company will provide you tickets which are located at a worse category than the one confirmed, the Company will reimburse you the difference according to the prices of the tickets as published on the Site on the date of the purchase. In the rare event that the Company confirmed tickets for a specific team's section but you were provided with tickets to the opponent team's section, you will be reimbursed with an amount of 5% - 25% according to the specific circumstances of each case, at the Company's sole discretion.
5.10 The Company is obligated to seat its customers in pairs, unless specifically advised otherwise (for example, in case the tickets are defined on the Site as Single tickets). In the rare event that the Company will provide you with tickets which are not adjacent as confirmed by the Company , you will be reimbursed for the separate seat with an amount of 3% - 15% of the tickets paid price, based on the actual distance between the seats of the provided tickets.
5.11 You shall be solely responsible for abiding the rules, regulations, policies and the code of conduct established by the local authorities and/or event organizers. The Company shall not be held liable for any damages that you may incur if denied entry or expelled from the event by the local authorities or the organizers
6. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES SHALL THE COMPANY OR ANY OF ITS SUBSIDIARIES, AFFILIATES, STOCKHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, LICENSORS OR SUPPLIERS (THE “COMPANY PARTIES”) BE LIABLE, JOINTLY OR SEVERALLY, TO YOU OR ANY OTHER PERSON AS A RESULT OF YOUR USE OR ACCESS TO THE SITE OR ANY CONTENT APPEARING VIA THE SITE AND RELATED SERVICE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUE, PROFITS, USE, DATA OR OTHER INTANGIBLES (COLLECTIVELY, THE “EXCLUDED DAMAGES”), WHETHER OR NOT CHARACTERIZED IN NEGLIGENCE, TORT, CONTRACT OR OTHER THEORY OF LIABILITY, EVEN IF ANY OF THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN ANY OF THE EXCLUDED DAMAGES, AND REGARDLESS OF ANY FAILURE OF AN ESSENTIAL PURPOSE OF A LIMITED REMEDY. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN THE LIABILITY OF THE COMPANY PARTIES SHALL BE LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW.
You agree to indemnify, defend and hold harmless the Company, its officers, directors, employees, agents, licensors, suppliers and any third party from and against all claims, losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you.
The Company will be entitled to cease supplying services through the Site and/or to cease operating the Site, in whole or in part, in its sole discretion. This section will not apply on orders confirmed prior to the Company's termination of activity.
9. Governing Law and Jurisdiction
The Terms are governed by and construed in accordance with the laws of Ireland and any action arising out of or relating to these Terms, which the parties are unable to amicably resolve between themselves within 30 days, shall be exclusively referred to arbitration in Dublin in accordance with the Rules of Conciliation and Arbitration of the International Chamber of Commerce by one arbitrator appointed in accordance with the said rules. Said arbitration shall be conducted in English and the arbitrator shall be obligated to reason his decisions.
11. Sports Events 365 registered address is 1 Haetgar St, POB 163, Tirat Carmel 3910101, Israel, and Ticketingo Limited registered address is Blair House, Upper O'Connell Street, Ennis, Co Clare, Ireland. For additional contact details please go to Contact us.